FAQ

Find out more…

  • Why is Roleplay beneficial to training?

    It’s a chance for delegates to practise the skills they will go on to employ in the workplace, in an environment that accurately mirrors that workplace but is, in reality, a safe training environment where developing skills and overcoming challenges is part of the learning process. It is also the perfect opportunity for Trainers to observe in detail the behaviour and performance of the delegates and to monitor how effectively they are interpreting and applying the training objectives.

  • To what area is Roleplay best suited?

    One of the great strengths of Roleplay is its versatility as a practise tool. Roleplay can form an integral part of most training courses, as any delegate whose role involves communicating can develop their skills in a roleplay scenario. Programmes we have participated in as roleplayers include:

    • Assessment Centres
    • Change Management
    • Conflict at Work
    • Customer Service
    • Development Centres
    • Diversity
    • Honest Conversations
    • Interviewing
    • Leadership
    • Management Development
    • Negotiating
    • Influencing Skills
    • Sales
    • Networking
    • Team Performance

  • What is Forum Theatre and how can it be used in Training?

    Created in the early seventies by the influential theatre practitioner, Augusto Boal, Forum Theatre is a form of interactive theatre where the audience share or recognise the concerns or obstacles that face the central character, or protagonist, in a short drama. After watching the drama for the first time, the audience, mediated by a neutral facilitator, will discuss how the protagonist might have changed events through a differing course of action or words.

    The drama is then re-run from the start with the ability of the audience, or ‘sect-actors’, to stop the action, and then re-direct it, or take the protagonist’s place, either way trying out their own ideas. The other characters in the drama react as they feel their character truly would and, in this way, it can be established as to whether the protagonist’s new strategies are effective in overcoming those obstacles. This, in turn, can lead to a sense of empowerment for both the protagonist and audience.
    This process is ideal for training, in that delegates can directly identify problems and obstacles and, in a practical manner, can learn how to face and change them in a way that can be transposed to their workplace.

  • Why use professional actors?  Why not just undertake Roleplay ‘in-house’?

    Professional actors can be integral to the Roleplay process for a number of reasons. Initially, being unknown to the delegate, the trained actor is able to bring a sense of realism to the Roleplay session which, in turn, aids the delegate in taking the exercise seriously. Additionally, the actor is able to maintain a commitment, consistency and professionalism to any character that they are required to play, realistically conveying emotions essential in particular scenarios. Finally, the professional actor is well placed to offer objective, constructive feedback on the delegate’s performance, which we know from consistent client feedback to us, adds huge value to the process.

    There are disadvantages in undertaking Roleplay ‘in-house’. In some instances, delegates may collude with colleagues to the detriment of the process, especially if for appraisal purposes. Delegates may also find that, when roleplaying together, their familiarity with one another undermines the credibility of that process.

  • What are your fees?

    Our fee rates are flexible and depend on specific requirements. To establish precise fees that relate to your needs, please contact us.